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Thank you for visiting and shopping at Unique Alpacas. Following are the terms and conditions that constitute our Delivery Policy.

UK Delivery Policy

Delivery processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

UK Delivery Rates & Delivery Time Estimates

Delivery charges for your order will be calculated and displayed at checkout. Delivery in the UK is charged a flat rate of £3.45.

  • Packages under 2kg will be sent by Royal Mail 1st class post.
  • Packages over 2kg will be sent by courier and may be subject to longer delivery times (approx. 2-3 days).

If you need your item more urgently, please contact us and we will do our best to accommodate you.

International Shipping Policy

We are happy to accept orders from outside of the UK. If you would like to make an order from outside the UK please contact us with the items you are interested in and we will work out the best way to get the items to you.

Customs, Duties and Taxes

Unique Alpacas are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

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